2020 a year to remember or a year to forget?

Coronavirus makes 2020 a year we may want to forget, but it's one we will always remember - however it's not been all bad news.

Cambs Compressors Seismic Shift in 2020

COVID-19 has pushed Cambs Compressors over the technology tipping point—and transformed the compressed air business forever. COVID-19 has undoubtedly speeded up the adoption of digital technologies by several years. To stay competitive in this pandemic economic rollercoaster required new strategies and practices. Technology became a critical component of the business overnight.

Positive changes during 2020

• Adoption of video conference meetings

• WhatsApp video diagnostics & troubleshooting

• New 'digitally focused' operations centre

• Investment in cloud based operational software

• Investment in equipment and more efficient working practices

30% increase in new customer acquisition

One of the biggest benefits of the year is companies looking for compressor repairs and compressed air installations want professional companies. The ability to react quickly with a professional solution has seen Cambs Compressors new customer acquisition increase by 30% on the typical year.

 

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