In January 2023, Cambs Compressors completed the rollout of the Simpro system, a powerful ERP platform designed for field service operations. The system has transformed how Cambs manages its operations—streamlining administration, automating processes, and improving efficiency as well as communication between all members of staff and customers. As a result, clients benefit from greater operational efficiency and measurable cost savings.

1. What the Simpro System Delivers for Cambs

Simpro has delivered comprehensive control and transparency across the business. Specifically, it allows for:

• Cloud-based workflow management—from quoting and scheduling to reporting and payments.
• Streamlined job and quote creation, inventory tracking, asset service history and seamless accounting software integration.
• Enhanced workflows, secure customer-facing portals, improved maintenance tracking and reduced manual processes.

These capabilities empower Cambs to maintain high service reliability while passing on administrative efficiencies in the form of cost-effective maintenance solutions for clients.

2. Introducing the Simpro Portal: What Clients Will Gain

With the upcoming launch of the Simpro Portal, Cambs Compressors’ clients will enjoy an intuitive, real-time digital interface offering the following:

• Full visibility and control: Clients can securely view quotes, book jobs, review jobs’ statuses, access and pay invoices online and manage their contact and site details independently.
• Enhanced asset access: Clients gain immediate insight into assets, including detailed maintenance history and reports, and can add assets directly when requesting quotes or booking jobs.
• Automated workflows: When a client submits a quote request or books a job through the Portal, Cambs staff receive real-time alerts, eliminating manual handovers and accelerating response time.
• Customisation and branding: The Portal is customisable—featuring Cambs’ branding, selectable pages (e.g., quotes, jobs, invoices), and tailored display settings that align with each client’s needs.

From Operational Efficiency to Client Empowerment

The Simpro system laid the foundation for streamlined, efficient internal operations. Now, with the Simpro Portal, Cambs Compressors extends that same digital advantage directly to clients—offering them self-service access, transparency and control. This evolution marks a critical step in delivering enhanced client experience alongside maintenance expertise.